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Market Update - Personal Auto Filings

April 18, 2025

Over the past week, the personal auto insurance market has seen a mix of significant rate hanges, compliance-driven updates, and innovative product adjustments across multiple states. Notably, several large carriers have implemented substantial rate increases and decreases, impacting tens of thousands of policyholders, while others have focused on non-rate changes to enhance payment flexibility and regulatory compliance. Emerging trends include a continued focus on rate adequacy in high-loss states, increased attention to payment method surcharges, and a growing number of filings targeting collector and specialty vehicles. The filings also reflect a dynamic regulatory environment, with some notable rejections and withdrawals due to compliance issues.

Impactful Filings

Large Rate Increases Affecting Many Policyholders
  • Integon Indemnity Corporation (Allstate) – Nevada: Proposed a substantial 14.7% rate increase for the NV_IIC_RAD7 Value_ Rate product, impacting 10,938 policyholders (SERFF: GMMX-134445786). This is one of the largest increases by policyholder count and percentage, likely to affect market competitiveness and affordability in Nevada.
  • USAA Companies – Idaho: USAA Casualty Insurance Company and USAA General Indemnity Company filed for 6.7% and 5.9% increases, respectively, affecting a combined 33,764 policyholders (SERFF: USAA-134445464). This signals a significant shift for a major military-focused insurer in Idaho.
  • Cincinnati Casualty Company – Wisconsin: Filed for a 9.8% increase (indicated 14.9%) for 6,443 policyholders (SERFF: CNNB-134441935), following a 5% increase in 2024, indicating ongoing rate pressure in the state.
  • American Modern Property and Casualty (Munich) – Arizona: 10.7% increase for 3,787 collector vehicle policyholders (SERFF: AMMH-134445413), reflecting rising costs in the specialty segment.
Large Rate Decreases and Market Shifts
  • Interinsurance Exchange of the Automobile Club – Pennsylvania: Filed for an 8% rate decrease, affecting 53,867 policyholders (SERFF: IACA-134448087), projecting a $7.6 million reduction in premiums. This is the largest decrease by policyholder count, likely to drive competitive responses.
  • Auto Club Indemnity Company – Kentucky: 10% uniform rate reduction for7,906 policyholders (SERFF: IACA-134396929), reversing a previously proposed increase to enhance retention.
  • Allstate North American – Iowa: 10% decrease for 4,012 policyholders (SERFF: ALSE-134445454), signaling a push for competitiveness in the Midwest.
Non-Rate Filings with Broad Impact
  • Hartford Companies – Texas: Introduced a credit card surcharge of up to 3% for over 48,000 policyholders (SERFF: HART-134442046), reflecting a trend toward passing payment processing costs to consumers.
  • Nationwide Companies – Tennessee: Updated vehicle symbol pages for 27,619 policyholders with no rate impact (SERFF: NWPP-134460223), ensuring compliance and accurate risk assessment.

Emerging Trends

  • Rate Adequacy and Volatility: Multiple filings show significant rate increases in states like Nevada, Arizona, and Wisconsin, often justified by loss trends, inflation, and regulatory changes. Conversely, some carriers are aggressively reducing rates in competitive or over-priced markets (e.g., Pennsylvania, Kentucky, Iowa).
  • Payment Method Surcharges and Discounts: Several filings (Allstate, Hartford) introduce or update Easy Pay discounts and credit card surcharges, indicating a shift toward incentivizing lower-cost payment methods and recouping transaction fees.
  • Specialty and Collector Vehicle Focus: There is a notable uptick in filings for collector and specialty vehicle programs (e.g., American Family Home, American Modern, National Interstate), often with double-digit rate changes, reflecting both increased demand and unique risk profiles.
  • Regulatory Scrutiny and Compliance: Multiple filings were rejected or withdrawn due to compliance issues (e.g., Allstate in Connecticut, Toggle in Tennessee, National Interstate in Utah), highlighting the importance of regulatory alignment and the complexity of multi-state filings.
  • Non-Rate Product and Rule Changes: Many carriers are making non-rate changes—such as updating vehicle symbols, introducing new discounts, or clarifying rules—to maintain competitiveness and compliance without impacting premiums.

Significant Filings and Key Insights

  • Integon Indemnity Corporation (Allstate) – Nevada (SERFF: GMMX-134445786)
    • Impact: 14.7% rate increase for nearly 11,000 policyholders, with a maximum increase of 27.3%. This is likely to prompt competitive responses and could lead to market share shifts.
    • Insight: Reflects ongoing profitability challenges in Nevada’s auto market.
  • USAA Companies – Idaho (SERFF: USAA-134445464)
    • Impact: 5.9%–6.7% increases for over 33,000 policyholders. USAA’s move is significant given its large, loyal customer base.
    • Insight: Indicates rising loss costs even among traditionally stable books.
  • Interinsurance Exchange of the Automobile Club – Pennsylvania (SERFF:IACA-134448087)
    • Impact: 8% decrease for nearly 54,000 policyholders, the largest decrease in this review.
    • Insight: Suggests a strategic move to gain or retain market share in a competitive state.
  • Hartford Companies – Texas (SERFF: HART-134442046)
    • Impact: Credit card surcharge for over 48,000 policyholders, a non-rate change with direct consumer cost implications.
    • Insight: May set a precedent for other carriers to follow, especially as payment processing costs rise.
  • Cincinnati Casualty Company – Wisconsin (SERFF: CNNB-134441935)
    • Impact: 9.8% increase for 6,443 policyholders, following a recent 5% increase.
    • Insight: Highlights persistent rate pressure in the Wisconsin market.
  • Allstate North American – Iowa (SERFF: ALSE-134445454)
    • Impact: 10% decrease for 4,012 policyholders, with a focus on Easy Pay discounts.
    • Insight: Demonstrates Allstate’s strategy to leverage payment method incentives for retention and cost control.
  • Toggle Insurance Company – Tennessee (SERFF: AGMK-134438280)
    • Impact: Proposed 14.7% increase withdrawn due to regulatory timing issues.
    • Insight: Illustrates the challenges of navigating state-specific regulatory environments.
  • Farmers Insurance Exchange – South Dakota (SERFF: FARM-134467561)
    • Impact: 10.5% maximum decrease for 1,276 policyholders, with updates to telematics-based discounts.
    • Insight: Shows continued evolution of usage-based insurance and its impact on rates.

Additional Noteworthy Filings

  • Allstate North American – Multiple States: Several filings (Oregon, Wisconsin, West Virginia, Idaho) introduce Easy Pay discounts and installment fee changes, often with 0% rate impact, reflecting a coordinated national strategy.
  • Chubb – Oregon (SERFF: ACEH-134430969, ACEH-134400532): Multiple filings for the Masterpiece product, focusing on collector vehicle enhancements and packaging, with no rate impact, targeting high-net-worth clients.
  • Progressive – South Carolina (SERFF: PRGS-134446823): Symbol addendum filings with no rate impact, ensuring up-to-date risk assessment for new vehicle models.

Conclusion

The past week’s filings reveal a market in flux, with significant rate increases and decreases, a focus on payment method optimization, and a growing emphasis on specialty vehicle programs. Large carriers are making bold moves in key states, while regulatory compliance remains a critical challenge. These trends are likely to drive further competitive shifts, consumer cost sensitivity, and continued innovation in product offerings and payment structures.